---

Updating profile information#

You can update your profile information via:

Settings → Profile

Editable fields:

• First and last name
• Profile photo
• City
• Description (optional)
• Contact preferences

Make sure your information is accurate and up to date.

False or misleading information can lead to:

• Temporary restriction
• Account review
• Permanent removal

---

Changing your email address#

To change your email address:

1. Go to Settings
2. Choose "Change email address"
3. Enter the new email
4. Confirm via verification code

The new email becomes active only after successful verification.

---

Changing your phone number#

To change your phone number:

1. Go to Settings
2. Choose "Change phone number"
3. Enter the new number including country code
4. Confirm via SMS code

The new number becomes active only after confirmation.

---

Password reset#

Huurmarkt does not use passwords for email and phone.

Login uses a one-time verification code sent by email or SMS.

There is therefore no password to reset.

If you sign in via Apple or Google, you manage that password through the external provider.

---

Updating business details#

There is no separate business account at this time.

If you use Huurmarkt as a business, you can:

• Add your company name to your profile
• Add a company description
• Include your KvK (Chamber of Commerce) number (optional)
• Add your VAT number (if relevant)

You technically continue to use a regular account.

A dedicated business account may be introduced later.

---

Temporarily deactivating your account#

If you want to step away from Huurmarkt temporarily:

You can:

• Pause your listings
• Block your availability
• Disable notifications

This prevents new bookings without deleting your account.

---

Deleting your account#

To permanently delete your account:

1. Go to Settings
2. Choose "Delete account"
3. Confirm

Important:

• Open bookings must be completed first
• Any active disputes must be resolved
• Legally required transaction data may be retained

After deletion:

• Your profile is no longer visible
• You can no longer sign in
• Data is deleted or anonymized where possible

---

What happens to my data?#

Huurmarkt processes personal data under GDPR.

When you delete your account:

• Non-essential data is removed
• Legally required records (e.g. transactions) may be retained for a limited period
• Reviews may remain in anonymized form to preserve platform integrity

See the Privacy Policy for full details.

---

Security & account protection#

You are responsible for:

• Keeping your device secure
• Not sharing verification codes
• Reporting suspicious activity

Huurmarkt will never ask for your verification code via chat.

If you suspect abuse: → Contact Support immediately

---

Account restrictions and blocking#

Huurmarkt may temporarily or permanently restrict an account in case of:

• Suspected fraud
• Misleading information
• Violation of the terms
• Serious complaints from other users

Users may be informed by email.

---

Summary#

Through your profile settings you can manage, edit or delete your information.

Huurmarkt uses verification codes instead of passwords. Businesses currently use a regular account. You are responsible for accurate and secure account information.